SMS Terms & Conditions

Crafted By Joanna LLC operates SMS messaging programs across all of its owned and operated product lines. By opting in, you agree to receive recurring automated text messages from us, which may include:

• Order confirmations and shipping updates
• Promotional offers, discounts, and sales announcements
• New product launches and restocks
• Exclusive member alerts and special events

Message frequency may vary based on your activity and the program(s) you have joined.

You may opt in to receive SMS messages from Crafted By Joanna LLC by:

• Entering your mobile phone number and providing consent on our website or at checkout
• Texting a designated keyword to our SMS short code or long code as advertised
• Any other method where explicit written consent is collected

By opting in, you confirm that you are the account holder or have the account holder's permission to enroll the provided mobile number.

You may opt out of receiving SMS messages from Crafted By Joanna LLC and all of its product lines at any time by replying STOP to any text message you receive from us.

After texting STOP, you will receive a one-time confirmation message and no further messages will be sent to your number unless you re-enroll. You may also contact us directly using the contact information below to request removal.

If you need assistance with our SMS program, reply HELP to any of our text messages or contact us directly:

Crafted By Joanna LLC 1413 Dean Ave. Junction City, KS 66441

📞 (385) 630-3116 📧 hello@craftedbyjoanna.com

Our team is happy to help you with any questions or concerns regarding your SMS subscription.

Message and data rates may apply to all SMS messages sent to and received from us. These charges are billed by and payable to your mobile service provider. Crafted By Joanna LLC is not responsible for any fees charged by your carrier.

Please contact your mobile service provider if you have questions about your messaging plan.

Our SMS program is available to residents of the United States only. By opting in, you represent and warrant that:

• You are at least 18 years of age (or the applicable age of majority in your jurisdiction)
• You are the registered owner or authorized user of the mobile phone number provided
• You are located in the United States

We reserve the right to terminate your participation in any SMS program if we believe you do not meet these eligibility requirements.

You are not required to consent to receive SMS messages as a condition of purchasing any product or service from Crafted By Joanna LLC. Opting in to our SMS program is entirely voluntary.

Any personal information you provide in connection with our SMS program, including your mobile phone number, will be handled in accordance with our [Privacy Policy]. We will not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.

We may use third-party service providers to deliver SMS messages on our behalf. These providers are bound by appropriate confidentiality and data protection obligations.

We reserve the right to modify these SMS Terms at any time. Any material changes will be communicated via SMS or by updating this page with a new effective date. Your continued participation in our SMS program following any changes constitutes your acceptance of the updated terms.

If you do not agree to any updated terms, you may opt out at any time by replying STOP.

To the fullest extent permitted by applicable law, Crafted By Joanna LLC shall not be liable for any delays or failures in the receipt of SMS messages as delivery is subject to effective transmission by your mobile carrier and the availability of your mobile network. SMS messaging services are provided on an "as is" basis.

Crafted By Joanna LLC is not liable for any direct, indirect, incidental, or consequential damages arising out of or related to your use of or inability to use our SMS program.

These SMS Terms are governed by the laws of the State of Kansas, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Kansas.

If you have any questions about these SMS Terms, please reach out to us:

Crafted By Joanna LLC 1413 Dean Ave. Junction City, KS 66441

📞 (385) 630-3116 📧 hello@craftedbyjoanna.com