Contact

Say hello.

Questions about a piece, a custom order, or an existing order? Joanna reads every message herself.

Email
hello@itisdew.com
Response time

Within one business day, Mon–Fri.

Orders & returns

See returns & shipping, or check your account.

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Common questions

How long until it ships?

Each piece is made to order and ships within 3–5 business days. You'll get tracking by email.

Is the resin durable?

Yes — cured UV resin is hard and water-clear. Treat it like fine jewellery: keep from hard knocks and perfume.

Can I request a custom length?

Absolutely. Choose a listed length or message us for a bespoke fit at no extra cost.

What's your returns policy?

30 days, free and easy. See the returns page for details.